Shafiq Khan (March 19, 2015)
SVP Channel Strategy & Distribution, Marriott
Shafiq Khan is responsible for leading Marriott’s distribution channels. These include Marriott.com; Reservations; online travel agencies; global distribution systems (GDS); and the emerging online travel intermediaries which include search engines such as Google and Yahoo and meta-search engines such as Kayak and TripAdvisor.
Previously, Shafiq was at US Airways, where he pioneered a series of groundbreaking initiatives which fundamentally restructured airline distribution. These include the development and launch of the airline industry’s first online booking product, Priority TravelWorks; electronic ticketing; and various distribution channel re-engineering projects for the corporate marketplace.
Shafiq’s prior background includes assignments at United Airlines in marketing; management consulting with Booz.Allen & Hamilton International; marketing and sales assignments with Pakistan International Airlines, in Pakistan and in France.
His academic background includes an MBA from the Harvard Business School and an economics degree from the Punjab University in Lahore, Pakistan.
Shafiq is currently on the boards of the American Foundation for the Blind, Roomkey.com, and the Montgomery County Muslim Council. His prior board assignments include the Airline Reporting Corporation and the Harvard Business School Club of Washington D.C.
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11:00 am The End of Complacency II: New Rules of Competition (March 19, 2015)
Access to powerful digital technologies has shattered barriers to entry. New competitors are disrupting virtually all industries. No company is immune. Listen to Shafiq Khan, SVP eCommerce for Marriott International, discuss how his company is redefining the status quo.